Refund policy
REFUND POLICY
Effective Date: June 1, 2026
Made-to-Order Products
All Lets Do Sew products are handmade to order specifically for you. Because each item is custom-made upon purchase, we cannot accept returns or exchanges for:
- Change of mind
- Choosing the wrong size (please refer to our size guide before ordering)
- Fabric color variation from screen display (monitors display colors differently)
What We Do Cover
We stand behind our craftsmanship. If your item arrives:
- Damaged or defective — contact us within 7 days of delivery with photos
- Significantly different from what was ordered — contact us within 7 days
- Lost in transit — contact us and we will file a claim and remake or refund
In these cases we will offer, at our discretion: a full remake, store credit, or full refund.
How to Request a Refund
- Email customcornbag@gmail.com within 7 days of delivery
- Include your order number and 2–3 clear photos of the issue
- We will respond within 2 business days with next steps
Refund Processing
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method
- Original shipping charges are non-refundable unless the error was ours
Cancellations
Orders may be cancelled within 24 hours of placement at no charge. After 24 hours, production has begun and cancellations cannot be accepted.
